Returns

Return guarantee

Goods can be returned within 30 days of purchase for a full refund to your original form of payment. Custom items and special orders cannot be returned.
Products must be returned unused, with tags and in the original packaging.
Please send us an email to: info@magieschmuck.de,
for more information and the assistance you need to return your items.

Refunds

Once your return has been received and processed, which usually takes up to 20 working days from the shipping date, you will receive an email from: info@magieschmuck.de confirming your refund to your original method of payment. Please note that the refund includes taxes.
Shipping costs are not refundable.
Credit card refunds may take up to 10 business days as the bank needs to process the refund.